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Booking Conditions

1. The person who books the Property ("the Hirer") and the other people who are staying at the Property ("the Members of the Party") shall take all good care of the Property and any and all of its contents, fixtures and fittings and ensure that it and they are left clean and tidy.

2. All loss and/or damage to the Property and/or to any and all of its contents, fixtures and fittings shall be the responsibility of the Hirer and the Members of the Party, who shall jointly and severally be liable therefore. Without prejudice to that liability, the cost to the owners of the Property ("the Owners") of any such loss and/or damage shall be deducted from the £100 Damage Deposit. Subject to any deductions, the Damage Deposit will be returned to the Hirer as soon as reasonably possible after the departure day.

3. The period of hire ("the Period of Hire") is from 4.00 pm on the arrival date to 10.00 am on the departure date.

4. A deposit of one fifth (20%) ("the Deposit") of the total price of the holiday ("the Total Price") is payable on booking. The Balance, (80%) of the Total Price (" the Balance ") and the Damage Deposit is due 6 weeks before the first day of the start of the holiday. Where a booking is made less than 6 weeks before the start day of the holiday 100% of the Total Price and the Damage Deposit is payable when booking. The Deposit is non-refundable. Without prejudice to that and at the Owner's discretion, the Deposit may be returned if the same period is subsequently booked by another party.

5. Upon receipt and acceptance by the Owners of the booking form completed by the Hirer ("the Booking Form") and upon receipt of the Deposit the Hirer is liable for the Balance and a Confirmation of Booking Form will be sent to the Hirer.

6. The Property is offered only on the condition that no more than twelve (12) people shall be in occupation at any time during the Period of Hire, except by prior written consent of the Owners.

7. If for any reason beyond the Owner's control the Property is not available, or has been rendered unsuitable for the holiday letting (e.g. by fire damage or some system fault ) on the arrival date, all rent and charges paid by the Hirer will be refunded in full and there shall be no further claim against and/or liability of the Owners.

8. No liability is accepted for any loss, damage or injury howsoever caused which may be sustained during the holiday to the Hirer or any Member of the Party, or any car or its contents, or any possession of the Hirer or of any Member of the Party.

9. Pets are only permitted by prior written consent of the Owners. If such agreement is given it is on the understanding that no sign of the pet is evident in the Property or grounds on departure and no nuisance or annoyance is caused to neighbours. Pets are not allowed upstairs.

10. If there should be any cause for complaint, or accidental damage, this must be reported to the Owners immediately. It is too late to report it after the holiday. While we will do everything reasonably within our power to effect speedy repairs to the Property and/or any furnishings or equipment or facility that may be faulty or fail during your holiday, no guarantees are given and no refunds will be made should any fault, failure or breakdown occur and not be immediately rectifiable or rectified.

11. Linen is provided for all beds. Please note that the cot is supplied with mattress only - all bedding and linen for the cot should be brought with you. The Property is equipped with sufficient crockery, cutlery, kitchen equipment, furniture, beds and linen for the standard number of people indicated. Towels are not provided. All food, dishwasher and washing machine powders should be brought by the Hirer.

12. Any dispute relating to or arising out of or in connection with these Conditions of Hire shall be governed by English law and shall be subject to the exclusive jurisdiction of the Courts of England and Wales.

13. These Conditions of Hire shall apply to any booking made in respect of the Property whether by correspondence, telephone or via the Internet.


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Sally Fielding Rivendell Bassenthwaite Cumbria CA12 4QP
Tel: +44 (0)17687 76836 Email: sally@sallyscottages.co.uk

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Dogs are welcome at Routen House by prior written consent